Shipping Policy |
Thank you for visiting and shopping at ChaddyBoys.com. Following are the terms and conditions that constitute our Shipping Policy. All orders are processed within 1-2 business days. Most orders ship same day if placed before 12pm EST. Shipping times range from 5-10 days on average with COVID. Shipping charges for your order will be calculated and displayed at checkout
***Oversized items will cost more for shipping. Oversized items will be marked at checkout***
( Chad Smith) Owner
We have a 30-day return policy, which means you have 29 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Chaddy@ChaddyBoys.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Chaddy@ChaddyBoys.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
*15% RE-STOCKING FEE WILL BE APPLIED TO UNWANTED ITEMS* | IF YOU PURCHASED LITTLE TOMMY THE WRONG HAND BAITCASTER, I HAVE TO CHARGE YOU 15% RE-STOCKING FEE - IM SORRY! I WILL HELP OUT WITH A DISCOUNT CODE FOR RE-PURCHASING ITEMS AFTER A *UN-WANTED ITEM RETURN (WHICH WAS CHARGED A 15% RE-STOCKING FREE) I CANT PROMISE WHAT THAT DISCOUNT WILL BE, BUT ILL DO MY BEST TO HELP OUT | I DON'T WANT TO CHARGE A RE-STOCKING FEE, BUT IT COSTS MONEY TO SHIP THINGS
*YOU WILL *NOT BE CHARGED A RE-STOCKING FEE FOR DAMAGED GOODS ON ARRIVAL, OR WRONG ITEMS DELIVERED FROM YOUR INVOICE. YOU MUST CONTACT ME AT CHADDY@CHADDYBOYS.COM FOR FURTHER HELP AND INFO ON RETURNS!
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FOUNDED IN OCT 2020 | C.J.J | CHAD SMITH & LAURA LOVE